Refund Policy
Last updated: 12 October 2026
Smile PDF is provided by Aura microretail technologies PC.. We offer a 30-day money-back guarantee on all paid plans (Day Pass, Premium yearly and Premium monthly).
How to request a refund
If you're not satisfied, you can request a full refund within 30 days of your order date. Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to your purchase receipt email.
Subscriptions
You can cancel a monthly subscription at any time; you keep access until the end of the paid period. Cancelling stops future renewals; refunds for the current period can be requested within 30 days of that charge.
Refunds are also governed by Paddle's Refund Policy and do not affect your statutory consumer rights.